Twelve Blogging Mistakes to Avoid

1. No Custom Domain Name for Blog. Don’t end up with a URL like mycompany.blogger.com.

What to do: Get your own domain name and make sure it’s set up properly at your blogging platform of choice. My tip is to stay away from domain registration sites like godaddy.com during the selection process, as they sometimes nab the URL’s you’re looking for.  Instead just Google URL’s you are interested in and see if they are in use.  If they aren’t, there’s a good chance you can get them.

2. No Integration with Facebook and Twitter.

What to do: Incorporate a Facebook Like button and Twitter Re-Tweet on your blog posts.

3. RSS/Email Subscription Buttons Missing. Display prominently at the top of your sidebar to allow readers to receive your feed in a reader or by email.

What to do: Set up Google’s Feedburner subscription services.

4. Posts Lack Headline Mentality.

What to do:  Make sure you immediately capture the reader’s attention and make them want to read your content. Use keywords that describe your business.

5. Posts are not easy to share. Make it easy for readers to socialize your content.

What to do: Implement ShareThis or AddToAny in addition to Facebook/Twitter.

6. No testing across browsers. Content may work well in one but not in others.

What to do: Test on Internet Explorer, Firefox, Chrome.  Try testing using Browsershots.

7. Too Many Categories and No Easy Way To Search. Make it easy for readers to find content you’ve written.

What to do: Have a search box near the top of site and limit your categories.

8. No Statistical Data. You need to know where your readers are coming from, what they are reading and how much time spent on your site.

What to do: Implement Google Analytics.

9. Frequent Commenters Are Not Rewarded. You want people to engage with you and leave comments on what you’ve written.  Don’t forget to engage with comments and thank people.

What to do: Allow people who comment to link to their blog. Create a recent comment feature in your sidebar.

10. No About Us/Contact Form. Readers want to know who is writing the blog and how to make contact.

What to do: Implement About Us page. If you do not want to reveal your email address use a custom contact form like EmailMeForm.

11. Blog Has No Back-Up. What would happen if all your content and work was lost?

What to do: Implement a database backup appropriate for your blog platform.  Implement a visual backup too, which has many uses, such as HTTrack.

12.  Content Can’t Be Found.  Learn about Google Webmasters and implement an XML site map.

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With Check-Ins Becoming Ubiquitous, Who Will Rule?

The hottest check-in play of the moment isn’t Foursquare (though its my personal favorite). It’s Monopoly-like MyTown from Booyah. More clout was recently thrown their way:

  • Jim Breyer of Accel Partners, a Facebook and Walmart board member, is joining their board while Accel is leading a $20 million investment in Booyah.
  • MyTown users have gone from 450,000 to nearly 2 million since January, and they now expect to have 6 million by Summer’s end. By comparison, it took Foursquare a year to reach one million users.

Meanwhile, there’s no shortage of news at Foursquare.

  • The company continues to successfully enlisting new business partners, most recently NBC’s Today Show. The show unveiled its own Foursquare page and Toyota Concert attendees this summer can check in, earn badges and compete for mayorships.
  • At Starbucks nation-wide, Foursquare “mayors” will now receive a $1 discount on their next Frappuccino.
  • Also, news this week that Twitter client Seesmic has now integrated Foursquare checkins, which means you won’t need to use Foursquare’s dedicated smartphone app to check-in.

MyTown is looking beyong the act of checking in.

With Facebook about to join the location app space, MyTown may be right that a different spin beyond the checkin will become the differentiator.  They’re betting that the gaming aspect of MyTown will create an unforgettable experience to help achieve customer loyalty.

Facebook’s move awaited next.

Keep in mind that rumors still abound that Facebook may either acquire or partner with Foursquare, which could explain the delay in the their location deployment, which was expected last month.  Facebook may be betting that omnipotence will rule location apps and that the shear force of nearly 500 million users will be all that’s needed for dominance.

In the interim, Facebook has partnered with McDonalds as their featured partner for its upcoming location feature roll-out.

The future of location aware applications appears very bright (and competitive).  It just isn’t clear who is going to lead and what will make that final determination.  It’s definitely a space to get involved in and start using so that you won’t miss this huge plane’s take-off.

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Can Your Facebook Profile Work For Business?

If you offer a professional service under your name, you can use your Facebook profile for both business and personal use. For example, perhaps you are an attorney and want a way to communicate with friends and clients.

Facebook offers a list feature that allows you to place people in categories. You can then send updates to a specific list that only can be viewed by those designated.

No matter what your profession, this is a great way to separate personal friends from professional associates.

If you’d like to create a similar list on your personal Facebook profile, here’s how to get started.

1. Go to Home page and click “Friends” in left sidebar.

2. Select “Edit Friends” and then “Create A List,” which will appear at the top of center section.

3. Name your list and add friends.

Tip: As you accept or invite new friends, immediately add them to an established or new list.

Here’s how to send a unique message to a specific list:

1. Write your status update and click the padlock icon.

2. Select “customize.”

3. Choose, “Make this visible to,” and then, “Specific People.”

4. Type in the name of the list you want the message to go to.

5. Click, “Save Setting” and then share your update.

Tip: If you mouse over the padlock, you’ll see the name of the list or person the message will be sent to. This update will also appear on your Wall but is only visible to you and the individuals receiving the update.

To see the News Feed from a specific list you created do the following:

1. On your News Feed page, click the down arrow next to “Most Recent.”

2. Select the group you want to see and their updates will appear.

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Social Media 101: Three Keys to Success: Blog, Facebook, Twitter

It was our pleasure to speak on Social Media yesterday at a forum hosted by the Kauai Chamber of Commerce. Our topic for small business owners was how to drive success using Blog, Facebook and Twitter. If you were not able to attend a copy of the handout is below.

Also participating was a panel of local businesses using Social Media: Jonell Kaohelauli’i (Kukui Grove Center), Sara Miura (Deja Vu Surf Hawaii), Cyndi Ceballos (Grand Hyatt Kauai), and Ryan Esaki (Ukulele Underground). The panel was facilitated by Frieda Frietas of The Project is You.

Let’s keep the discussion going. If you have any questions or comments about yesterday’s presentation please let us know.

TechSpokes Presents to Kauai Chamber, April 28, 2010

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Facebook Page Updates

Fan Pages

Facebook users are now going to like pages instead of become a fan of them. I’m updating my clients’ customized landing pages to reflect the change in terminology. You may want to do the same.

Functionality hasn’t changed at this point.

“Like” is the same as “Become A Fan.” When users “like” your page they will receive updates the same way as they did before. We’ll be watching for more developments this week from the F8 Facebook Developer’s Conference in San Francisco.

Facebook felt that users are just more comfortable with “Like” instead of “Fan.”

Therefore, there is the anticipation that more people will be liking pages going forward, which should result in more interaction for businesses.

Community Pages

Facebook has also just unveiled its “Community Pages” feature. A cousin to fan pages, some like Facebook meets Wikipedia and Google.

Community pages apply to concepts, places, and ideas instead of a businesses or brand. Facebook says this will be “the best collection of shared knowledge on a topic” (think Wikipedia).

I keep thinking how a community page could help business. For example, let’s say there’s one for “Home Coffee Roasters” and anyone on Facebook with that interest can join its community page. Perhaps your business is selling green coffee beans or roasting supplies. You might have an employee become a frequent commenter which in turn draws people to your company. We’re watching closely to see if this scenario might be one to play out.

According to Facebook, “we’re starting by showing Wikipedia information, but we’re also looking for people who are passionate about any of these topics to sign up to contribute to the page. We’ll let you know when we’re ready for your help.”

Stay tuned.

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Location Based Social Media Boom For Small Business

Location based Social Media applications have the greatest potential to benefit small business.  Why?

Services like Foursquare, and (shortly) Facebook, bring what’s happening in your immediate vicinity to life. These location-based apps let users “check in” (using their mobile phone) at businesses like yours and write reviews and tips.

Small businesses can feed deals and promotions to those in the area and to frequent repeat visitors when they check in on their phone. This brings small business an unprecedented marketing opportunity for local, time-sensitive, and geo-targeted advertising and promotion.

Now is the time for savvy local businesses to become aware of location based services, how they work, and to prepare to implement them.

Ways that location based social media benefit your business:

  • Increase overall sales.
  • Develop foot traffic.
  • Attract patronage on specific days or at specific times.
  • Promote certain products.
  • Improve custom retention and attract new customers.

Promotional campaigns ideas:

  • Contests where every person who checks in has a chance to win a free product.
  • Special offers for those patrons who check in the most frequently. An example is a free coffee or dessert for a restaurant or coffee shop.
  • Incentives such as check-in 10 times this month to receive a free gift.
  • Goal specific discounts, like 15% off on Tuesdays or $2.00 from 2-4pm.

Compelling details:

  • Facebook, which now has 400+ million regular users (compared with Foursquare’s 1+ million) will unveil its location aware implementation any day.  This will be the event that causes location based services  to attain wide-spread popularity and become an every day use technology.
  • Foursquare, which attained 1 million users faster than Twitter, continues to build steam, add new business deals and demonstrate how the technology works in real life.  Most recently they struck a deal with Financial Times to give the most frequent visitors at locations they deem important the opportunity to unlock free premium subscriptions.  Competitor Gowalla’s demise may be near at hand, which is what happened to Twitter’s early competitors.
  • Mobile is key.  These new technologies primarily revolve around mobile phones and applications run on them.
  • Local mobile advertising based on location awareness will be huge.
  • Watch for other types of location aware services, such as Double Dutch.  Imagine attendees or hotel guests for example, using your private location app to share their onsite experiences, tips and reviews while seeing what other guests or attendees are doing.
  • Integration of your social graph and location awareness.  Currently you need to recreate all of your online social relationships be they from Facebook or Twitter on a service like Foursquare.

What should you do now? Become involved.  While we’re awaiting Facebook’s fore into the mobile space, start using Foursquare today to begin to understand the location aware social space and how its technologies works.

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